Track 1
Ideation & Problem Discovery
This track helps you move from vague ideas to clear, problem-driven opportunities.
You will learn how to spot real problems, understand who experiences them, and
turn your observations into testable startup ideas.
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What you’ll learn
Lesson 1 – Seeing Problems Everywhere
Learn how to train your brain to notice daily frustrations, inefficiencies and “work-arounds”
that signal real problems worth solving.
Mission: Write down 10 problems you see in your own day (school, work,
transport, money, family, church, market, etc.). Don’t judge them yet – just capture them.
Lesson 2 – Defining a Clear Customer
Narrow your focus from “everyone” to a specific person or group so your idea becomes sharper
and easier to test.
Mission: Choose one of your 10 problems and describe the main person who
has it using three bullets: who they are, where they are, and what a normal day looks like.
Lesson 3 – Turning Problems into Opportunity Statements
Translate raw complaints into structured “opportunity statements” that are easier to design
solutions around.
Mission: For the same problem, write one sentence in this format:
“[Customer] struggles with [problem] when trying to [goal].”
Lesson 4 – Prioritising Which Idea to Explore First
Not every idea deserves your full energy. Learn a simple way to rank problems by pain level,
urgency and your own interest.
Mission: Pick three problems from your list and score each on
pain (1–5), urgency (1–5) and your interest (1–5). Start with
the one with the highest total score.
Lesson 5 – Talking to Real People
Move beyond assumptions and start learning from the people who actually experience the
problem you want to solve.
Mission: Talk to at least two people who match your target customer.
Ask them what they currently do about the problem and what frustrates them the most.
Lesson 6 – Capturing Insights and Next Steps
Convert conversations and notes into clear insights you can use later when designing
your MVP and experiments.
Mission: Write down three sentences that start with
“I used to think… now I realise…” based on what you learned from your interviews.